HOME / SOLUTIONS / SMART STARTS

SPEC S.01 — SMART STARTS

Everything your business
needs to launch — in one
ready-to-run platform.

A professionally built website, the EnGaged CRM, and hands-on support in a single, turnkey system. Stop piecing tools together. Start running your business.

Rocket launching from a glowing platform surrounded by business tool icons

Trusted by organizations we still work with — some since the beginning

FIG. 01 — WHAT’S INCLUDED

One system, not five

S.01

Industry-Built Website

A custom-designed, mobile-ready website built for your industry — and wired directly into EnGaged.

S.02

All-in-One CRM

CRM, marketing automation, pipeline management, and sales tools — all in one login.

S.03

Done-for-You Support

Done-for-you onboarding and ongoing support so you are never left figuring it out alone.

FIG. 00 — DIGITAL TOOLS FOR SMALL BUSINESS

The Right Digital Tools Make Every Small Business Owner More Effective

Smart business owners do not compete on hours worked — they compete on systems. The right digital tools for small businesses do not just save time; they create leverage. A workflow that automatically follows up with every new lead means you never miss a prospect because you were busy on a job. An invoice system that sends payment reminders automatically means your cash flow does not depend on your memory.

Smart Start is built around this idea. It is not a list of disconnected apps — it is one system where your CRM, marketing automation, email marketing, booking, invoice collection, and reputation management all work together from day one. The result: a small business owner who can automate the routine, grow their business, and still leave work at a reasonable hour.

Common Questions About Digital Tools for Small Business

What digital tools does Smart Start include?

Smart Start gives small business owners a complete stack of digital tools inside a single platform: a CRM to manage every contact and follow-up, marketing automation workflows that automate email and SMS sequences, a unified inbox for all conversations, online booking with automated reminders, invoice and payment collection, reputation management for Google and Facebook reviews, and AI-powered lead qualification available 24/7. You get every tool you need to grow your business — without juggling five different subscriptions.

How do digital tools help a small business grow?

The right digital tools help small business owners eliminate the manual work that burns time and kills momentum. Automated email marketing nurtures leads who are not ready to buy yet. CRM workflows automate follow-up so no prospect falls through the cracks. Online booking lets customers schedule without a phone call. Invoice automation speeds up collections. Together, these tools free up the owner to focus on doing the work — not chasing it.

Do I need project management software as a small business owner?

Most small business owners do not need a dedicated project management tool — they need a CRM that handles client management, task tracking, and follow-up in one place. Smart Start replaces project management, invoice software, email marketing platforms, and scheduling apps with a single integrated system that is already configured for your business type when you launch.

What is the most important digital tool for a small business?

The highest-ROI digital tool for most small businesses is a CRM connected to marketing automation. When your CRM captures every lead and your workflows automate the follow-up — by SMS, email, or both — you stop losing revenue to slow response times and manual processes. Smart Start is built around this principle: automate the routine work so you can grow your business without adding headcount.

FIG. 02 — HOW IT WORKS

Three layers, already connected

L.01

EnGaged as the Foundation

Your all-in-one business operating system — CRM, email and SMS marketing, pipeline management, calendar, and automations all in one place. No subscriptions to juggle, no integrations to break.

L.02

Your Smart Start Website

Professionally designed, optimized for local SEO and speed, and fully integrated with EnGaged so every form fill, booking, and inquiry flows directly into your CRM.

L.03

Automations That Run Themselves

Automatically follows up with leads, collects reviews, triggers referral flows, and reactivates past customers — running in the background so you do not have to.

The full breakdown of what’s inside the CRM — contacts, pipeline, automations, reviews, and reporting — lives on the EnGaged Platform page. Plan pricing and comparison is below ↓

NEXT STEP

Ready to stop duct-taping your business together?

BOOK A SMART START DEMO →

HOME / PRICING

FIG. 00 — ENGAGEMENT MODELS

One plan, one price,
one year to prove it out.

Every Smart Start plan bundles the website, the CRM, and a monthly marketing credit allowance into a single setup fee and monthly rate. No hourly billing, no surprise line items.

T.01

Solo

A focused starter site and CRM for a single-location operation.

$499 + $297/mo

▸

10-Page Pro Website (WordPress + Elementor Pro)

▸

EnGaged Platform

▸

$20/mo marketing credit (~2,500 emails + ~800 SMS)

▸

Standard Support: Email support (24–48hr response)

(AI Employee available as an add-on)

T.02

Growth ⭐ Most Popular

A full WordPress build powered by an AI-driven small business CRM.

$599 + $447/mo

▸

20-Page Pro Website (WordPress + Elementor Pro)

▸

EnGaged Platform

▸

INCLUDED: AI Employee Growth (A $75/mo Value) — Ideal for smaller teams looking for cost predictability. Provides baseline limits for high-volume Voice AI and Conversation AI, with flexible settings to either block access or charge pay-per-use overages once the cap is hit.

▸

$40/mo marketing credit (~5,000 emails + ~2,000 SMS)

▸

Priority Support: 12–24hr email + live chat during business hours

T.03

Scale

For multi-location or high-volume operations that need the full stack and limitless AI automation.

$799 + $697/mo

▸

30-Page E-Commerce Site (WordPress + WooCommerce)

▸

Enterprise CRM

▸

INCLUDED: AI Employee Unlimited (A $150/mo Value) — Best for high-volume accounts looking to deploy full AI automation without tracking Conversation or Voice AI message caps.

▸

$75/mo marketing credit (~10,000 emails + ~5,000 SMS)

▸

VIP Support: 24/7 priority support with a dedicated account manager

ALL PLANS REQUIRE A 1-YEAR COMMITMENT AND INCLUDE SSL, MOBILE OPTIMIZATION, AND BASIC SEO. OVERAGE BILLED AT STANDARD RATES BEYOND INCLUDED CREDITS.

FIG. 01 — PLAN COMPARISON

LINE ITEM

SOLO

GROWTH

SCALE

Website

10-Page Pro Website

20-Page Pro Website

30-Page E-Commerce Site

CRM

EnGaged Solo

Small Business CRM

Enterprise CRM

Marketing credit

$20/mo

$40/mo

$75/mo

Support

Email, 24–48hr

Priority + live chat

24/7 + dedicated manager

AI Employee

Pay Per Use

Included — Growth tier ($75/mo value)

Included — Unlimited ($150/mo value)

Important Exception: Separate Phone System telephony charges still apply to Voice AI calls regardless of the subscription plan chosen. Usage is deducted directly from your monthly marketing credits.

NO SURPRISE INVOICES

Overage on marketing credits is billed at standard pass-through rates — quoted before it happens, not after.

ONE YEAR, THEN MONTH TO MONTH

All plans run a 1-year initial commitment to get the system fully deployed and adopted.

CUSTOM WORK IS SCOPED SEPARATELY

Operations that don’t fit a Smart Start are quoted individually — see Custom Solutions.

FIG. 02 — ADD-ONS

Add real capability on top of any plan.

ADD-ON

Bookline / Voice AI

AI call answering, per phone line. Add it to any Smart Start plan, or run it standalone.

$297/mo per line

CUSTOM

Custom Solutions

Multi-location rollouts, deep integrations, and enterprise builds that don’t fit a Smart Start.